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ReACT - ASB and Complaints Case Management Software for Social Landlords

Packages & Pricing

Guidance - the following information will give you an idea of how ReACT, ReSOLVE, ReVIEW & additional modules can be packaged and purchased. For your unique package proposal, please call us on 0121 384 2513.

* Bespoke Packages are also available.

Package Matrix

 

Advantage

Gold

Silver

Bronze

Included items        
ReACT Core Product (Based on concurrent user licenses)

Yes

Yes

Yes

Yes

ReACT Labour (Installation / Data Parameters /
Workshop Day / Project Management / Consultancy)

Yes

Yes

Yes

Yes

1 Day HouseMark Consultancy

Yes

Yes

Yes

Yes

A Health Check appointment per annum

Yes

Yes

Yes

Yes

User Group Membership

Yes

Yes

Yes

Yes

Year 1 Support Cost (Telephone / e-mail / Fax / General support)

Yes

Yes

Yes

Yes

Full case management with user defined target dates

Yes

Yes

Yes

Yes

Access to all webinars

Yes

Yes

Yes

Yes

Additional items included in Silver Package        

2 Additional Days Training (3 days in total)

Yes

Yes

Yes

No

1 Additional Days Consultancy (2 days in total)

Yes

Yes

Yes

No

Rapid Case Entry

Yes

Yes

Yes

No

Year 1 & 2 Support Costs (Telephone / e-mail / Fax / General support)

Yes

Yes

Yes

No

A webinar for your organisation only - Topic of your choice
to be arranged with your account manager

Yes

Yes

Yes

No

Additional items included in Gold Package        

3 Additional Days Training (5 days in total)

Yes

Yes

No

No

1 Additional Days Consultancy (3 days in total)

Yes

Yes

No

No

ReMOTE 

Yes

Yes

No

No

ReVIEW (1 User License)

Yes

Yes

No

No

SMS Module - Includes set up cost, excludes ongoing monthly text charges

Yes

Yes

No

No

Year 1, 2 & 3 Support Costs (Telephone / e-mail / Fax / General support)

Yes

Yes

No

No

Additional items included in Advantage Package        
ReSOLVE Core Product (Based on concurrent user licenses)

Yes

No

No

No

ReSOLVE Labour (Installation / Data Parameters /
Workshop Day / Project Management / Consultancy)

Yes

No

No

No

ReSOLVE HouseMark Consultancy

Yes

No

No

No

ReSOLVE 1 Day Training

Yes

No

No

No

ReSOLVE Health Check Appointment per annum

Yes

No

No

No

ReSOLVE User Group Membership

Yes

No

No

No

ReSOLVE Year 1 Support Cost (Telephone / e-mail / Fax / General support)

Yes

No

No

No

ReSOLVE Access to all webinars

Yes

No

No

No

 

 

 

Packages

 
 
ACCREDIT UK
Electronic Business Systems is a limited company, registered in England and Wales, registered number 1457911, registered office 852 Tyburn Road, Birmingham, West Midlands B24 9NT. VAT Registration Number: 346002003
 
 
© Electronic Business Systems Ltd 2012