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| Summary |
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| ASB case management |
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| Complaints case management |
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| Drag and drop data analysis |
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| Web portal to allow tenants to report incidents |
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| SMS service to allow tenants to report incidents |
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| Case Management |
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| Fully customisable process to match your policies and procedures |
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| Secure access |
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Recording of detailed information about all aspects
of complaints and incidents
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Full case management with user defined target dates
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Calculation and recording of costs
incurred as a result of cases
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Fully password protected with audit trail
to track updates made to cases
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Ability to import tenants details from your
Housing Management system
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| Browser based to allow remote access |
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| Hosting service available |
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| Increases your Tenant contact methods range |
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| Reporting and analysis |
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| Detailed reports in a variety of formats |
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| Quick 'on the fly' reporting and statistical analysis |
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| HouseMark Benchmarking upload |
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| HouseMark Benchmarking report |
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| Google Maps to provide geographical hotspot plots |
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| Time saving - All PI data available from one source |
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